Terms & Conditions

Flower Milos Terms & Conditions 2023

Terms & Conditions

1. Same day delivery needs atleast 2-4 hours lead time depends on arrangement.

2.  No rush orders. We don't want to comrpomise the quality of arrangements.

3. Strictly NO CANCELLATION of fully paid orders.

4. Products may be delivered in bud stage to ensure longer life.

5. In the event of supply difficulties, we will substitute flowers or packaging of equal quality and value.

6. We try to keep the representation of the colors of our products as accurate as possible. However, due to the inconsistencies of display monitors along with the natural variations of our products, the colors you see on your screen are intended only as guide.

7. We reserve the right to change any of the contents or packaging to provide an item of equal or greater value without notice. All products are subject to availability.

 CUSTOMER SERVICE is available from 9:00 am to 7:00 pm daily. 
You may reach out at 0936 906 9442 or (02) 8811-4323

How to Order

1. You may visit our website www.flowermilos.com

2. Call us or message us at (0936) 906 9442 / (02) 8811-4323

3. Email us at flowermilos@gmail.com

4. You may message us at facebook.com/flowermilos & instagram.com/flowermilos


Payment Options


1. We only accept cash, bank deposit, Paypal and Alipay.


053 01 0108407
Lu Yan Hua

053 01 0001451
Milos Flower Shop


Lu Yan Hua

PAYPAL: Take note that there's a 5% service charge on top of the total amount to pay.


Please send us your proof of payment for confirmation of your order/s. All arrangements must be fully paid before delivery.



Makati - FREE

Taguig, Pasay, Mandaluyong, Pasig - Php500 delivery fee

Manila, San Juan, Quezon City, Parañaque - Php800 delivery fee

 1. We only deliver in selected cities within Metro Manila. For outside our service area, you may opt to have it delivered via Lalamove (MPV) and we'll be the one to arrange the booking and add the delivery fee on top of the total amount to pay.

2. We have two delivery batches, you may choose to have your order delivered either in the AM (9:00AM to 12:00NN) and in the PM (1:00PM to 5:00PM).

3. Note that due to volume of orders, traffic and other conditions, delivery method are subject to change without prior notice but we will make sure that your order will be dispatched in its freshest state.

4. We offer FREE delivery within Makati City. For areas within and nearby Metro Manila, let us know your delivery choice ahead of time. You may book a third party delivery service or our team will book for you at an additional cost.

5. Store pick-up is highly encouraged to ensure you get your arrangements at your preferred time.


    You may send us your proof of payment for confirmation of your order/s on the following platforms:
    EMAIL: flowermilos@gmail.com
    FACEBOOK/INSTAGRAM: facebook.com/flowermilos | instagram.com/flowermilos
    All arrangements must be fully paid before delivery.